To my great suprise, the Phobio trade-in process worked, albeit slowly. 12 days after originally visiting their website, I got a gift card for ~$500 for my little Macbook Air (that was originally payment-in-kind for something, so it felt free.) So I ordered another of the same, but 2 years newer and with a can't-possibly-be-worse keyboard. In 2005 I bought T the first of the Intel Macs; this'll be one of the last. So it goes.